Customer Questions & Answers


For after purchase support please call 

1866-VIRUL-CS  (866-847-8527)


Is there supposed to be actual light coming from the device for the treatment? Besides the flashing light that indicates the actual treatment.



No the light is invisible to the human eye, the flashing light lets you know it's working. You'll be able to tell if the device fails or is failing

based on the flashing light.

By J on May 23, 2017


Does it come with the battery?



Yes, mine did.

By Megan on February 20, 2017


What kind of light does it use? uv? uvb? blue? red? is it similar to the "me clear" that uses blue led?



Its invisible.

The website explains it best. Personally I thought it was bologna until I bought one and it worked for me.

By Joe M. on June 19, 2017


How long is each treatment? Does it go off when a treatment is finished?



Each treatment is 3 minutes and it will beep and turn off when the time is up.

By Audrey on April 3, 2017

Battery & Replacement


Your Virulite device comes with a pre-installed 9volt Alkaline battery.

Remove the battery and remove the safety strip over the contact points.

Re-insert the battery correctly to begin using.


The Only FDA Cleared Device For The Treatment Of Cold Sores...